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New in 2026: VIVA Scale Teams, continuity-protected departments with backup built in. Ask about it on your Capacity Strategy Call.

About VIVA

We offer sustainable staffing solutions designed to help business owners and entrepreneurs scale their businesses by connecting them to a carefully selected, trained, bilingual virtual workforce.
A VIVA insurance professional

Our mission is to build high-performing support teams and operational systems that allow businesses to scale faster, operate smarter, and grow with confidence.

Our vision is to become the most trusted operational partner for businesses in North America, showing what’s possible when disciplined teams, clear processes, and accountable execution come together.

Core Values

Our Core Values are who we are. They are not just what we do but part of our DNA. These are non-negotiable for our staff and leaders.
01

Inspirational

Everything we do is bigger than us.

02

Accountable

Extreme accountability yields extraordinary results.

03

Aligned

We only hire growth-oriented individuals because we know that our business can’t grow if our people can’t grow.

04

Disciplined

At VIVA, we do the things we say we’re going to do. Without exception.

05

Transparent

We have big goals, and we’re moving quickly.

06

Results Oriented

Results Matter.

Founded in 2020 by Rob Lopez and Andres Baires, VIVA Virtual Assistants began with a mission to revolutionize the insurance industry while honoring El Salvador’s rich culture. In just four years, our team has grown to hundreds of professionals dedicated to making a positive impact. As we continue to expand, fueled by the trust of over 200 clients, we look forward to the exciting chapters ahead. Together, we will seek to transform the insurance industry.

2020

Founded, honoring El Salvador

200+

Clients and growing

Hundreds

Of dedicated professionals

VIVA Insurance Associates collaborating in the office
A trained, bilingual VIVA Insurance Associate

Reclaim your time to grow the business

Many business owners and entrepreneurs face a common challenge: finding the time to focus on expanding their business. VIVA offers sustainable solutions that help business owners reclaim their time by allowing them to delegate the mundane and non-revenue-generating tasks that often hinder their productivity.

why?

We believe in long-term solutions that help business owners and entrepreneurs scale their businesses.

how?

By delegating tedious, low-revenue generating tasks to trained professionals.

what?

Trained, Bi-lingual, Virtual Professionals from Latin America.

Supporting Our Communities

At VIVA, we believe in making a positive impact not only within our industry but also in the communities we serve. We are deeply committed to supporting local communities and organizations. Whether it’s through volunteering efforts, sponsorships, or partnerships, we actively seek opportunities to give back. From participating in community clean-up events to organizing educational workshops, we strive to be active and engaged members of society.

Our Philanthropic Funding

Mission to El SalvadorMisión Cristiana Brasa ArdienteFundación Ayúdame a Vivir

Schedule Your Capacity Strategy Call

See exactly where your agency is losing capacity, and the team built to fix it.

We recruit, train, and document the systems that help you hit your growth goals. In one call, we’ll map your bottlenecks and show you which VIVA solution fits. Save 60%+ versus local payroll.

Prefer to talk now? Text or Call: (832) 990-8482